Roxio Customer Service

Support > Customer Service

Contacting Customer Service

Purchase by Phone
Our representatives are here to answer any pre-sales questions you may have. Please call 1-877-793-7480 (Monday - Friday, 9:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays) .

Questions After Purchase
If you have questions about payment, product download, shipping or general status of your order, please click here for further assistance. Please note Customer Service can not address technical issues.

If you need assistance on other non-technical issues, please click here to submit a request for service to a Roxio Customer Care Representative.

European Customer Service